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Managed SAP

With this Solution , the Customer delegates the entire management of its IT perimeter , including system support of SAP environments, transferring responsibility for the proper functioning of its IT environment to Deda Cloud.

In addition to the infrastructure management services already provided by IaaS, the provision and management of the more specialized components of the IT stack, such as operating system, backup, EDR, logging and advanced monitoring, as well as system support of the SAP component, make up the package. All Datacenter infrastructure components supporting Service delivery are controlled by our Next Generation SOC.

Overview

The Solution includes the following components:

  • IaaS: operating at Deda Cloud Datacenters, offers a basket of computational (vCPU and RAM), storage (storage) and network resources.
  • Firewall as a Service (FWaaS): perimeter security service using next-generation firewall components. It includes a centralized Management Console that allows Deda Cloud staff to manage configurations, make backups, and consult system logs.
  • Managed Services (ManS): specialized support and management services for SAP environment-specific technology infrastructure and application architectures.
  • Additional services:Services used for collecting System Administrator logs and providing antivirus protection.

The benefits of managed SAP
1
Reducing costs and complexity

The “managed” relieve the company of the burden of direct infrastructure management, hardware maintenance, and software upgrades. Operating costs are reduced as we take care of day-to-day management, allowing you to focus on core activities without having to deploy internal resources to manage the infrastructure.

2
Safety and Compliance

We provide an advanced level of security, with constant monitoring, data encryption, firewall, and malware protection. These solutions comply with regulatory standards (such as GDPR or ISO), ensuring that the company remains protected and in compliance.

3
Continuous support

Receive 24/7 technical support. This ensures that any problems or outages are resolved quickly, minimizing downtime. Using our staff also reduces the need to train and maintain an in-house IT in-house, allowing the acompany to leverage advanced skills without managing them directly.

4
Timely management

We regularly update the infrastructure and systems, ensuring that they are always aligned with the latest technology standards. This includes security patches, system updates, and performance enhancements, which are managed proactively without disrupting business operations, thereby reducing the risks of vulnerabilities or inefficiencies related to system obsolescence.

5
Flexibility

Scaling resources quickly according to business needs is simple, without upfront investment in hardware or physical infrastructure. If a business grows or needs change, it can easily increase or decrease processing, memory, or storage capacity while maintaining a high level of efficiency and cost optimization.

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